How long is the wait for HZZO-covered physical therapy in Zagreb County?
Short answer: according to publicly available data, waiting lists for physical therapy at public institutions in Zagreb and the surrounding area in 2026 typically run from 2 to 6 months, while private polyclinics under HZZO contract can often offer an appointment within a week to a month.
Why the wait is so long
The number of available slots at public institutions is limited by the number of physiotherapists on staff, while demand keeps growing. Smaller towns like Bedenica, Sveti Ivan Zelina, or Vrbovec feel this even more.
How to check your status on the list
You can check your referral number and waiting-list status on the HZZO portal using your OIB and insurance number. It's also worth contacting the institution directly.
What you can do while you wait
- Check the waiting list regularly — slots sometimes open up earlier
- Ask your doctor about exercises you can do on your own while you wait
- Consider a private appointment for the acute phase, and keep the HZZO referral for long-term follow-up
- Check whether a nearby private polyclinic has an HZZO contract with a shorter wait (1–3 weeks)
A wait-free alternative
If targeted, specialized care for an orthopedic condition is the priority, private physical therapy like Atlas in Turkovčina offers an individual approach and access to specialized techniques like dry needling, without the long waiting lists typical of the public system.
If waiting on the HZZO list isn't an option for you and you're looking for specialized care for an orthopedic condition, get in touch with Atlas.
